WebText:
WebText is the only messaging company fully integrated with every Avaya and Cisco contact center platform on the market. We give customers the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Our customers and network of messaging gateways are worldwide and we have offices in the US and Europe.
WebText Support:
Region Support:
United States, Canada, United Kingdom, Ireland
WebText is the only messaging company fully integrated with every Avaya and Cisco contact center platform on the market. We give customers the option to use messaging in support of voice, enabling more customers to be handled in their preferred channel with their preferred device. Our customers and network of messaging gateways are worldwide and we have offices in the US and Europe.
WebText Support:
Region Support:
United States, Canada, United Kingdom, Ireland
Rated:
Key Features:
Trial Account
Message Pricing
Post-Paid Accounts
Message Reply
Sub Accounts
Region Support:
Ireland [Head Office]
Canada
United Kingdom
United States
Pros:
Avaya Support
Cons:
Basic Features
Pricing:
Premium